Tips

Almost every computer that comes into Insta-TEK has working up-to-date antivirus software.  They also come into the shop infected with Virus and all kinds of Crapware (that’s my term I coined)  I see viruses everyday on computers running Norton, Mcafee, AVG, Kaspersky, Vipre, the  list goes on.

The question I get the most often is “What antivirus software do YOU use?”
My answer… NONE.  That’s right I have no antivirus software on my computer at all.   This is an Actual screenshot of my computer.

Here is the TRUTH about antivirus software.  No antivirus company will guarantee that you will not get infected!  The way antivirus works is like this.  When you click on something on your computer…anything.  Your antivirus pauses your computer, looks a the thing you clicked on, compares it to a list of KNOWN viruses.  If it does not match anything on the list.  It is declared OK and it is aloud.  The problem is this.  Viruses don’t age anymore.  What I mean by this is the person that created the virus is able to update the virus remotely.  Changing what it “looks like”.  They do this on a daily basis.  This means your antivirus is looking for what the virus USED to look like.  Therefore antivirus software means nothing.

I’m not bragging but….   2 years after I wrote this tips page.  This article comes out from computerworld.com

The next question I get is “Do you get viruses?”
The answer is NO!  I do a lot of research into viruses and things like that.  When I am doing that I do not use a Windows computer.  But all my computers at home are in fact Windows computers. My wife and children all have Windows on their computers.  The fact is I do not remove viruses from any of them.  Not even the 10 year old’s computer.  Why is this?

1.  Update windows EVERY time you see the update icon by the clock lit up.  Your computer SHOULD be set to auto-update.  I leave mine on manual because nothing makes me angrier than waiting hours for my computer to do something then reboot on it’s own due to a Windows update.  But for most of the world auto update is the way to go.

2. Do NOT use Internet Explorer.  Don’t be surprised when you hear that most people use Internet Explorer to surf the web.  It comes on the computer and most people don’t know you have an option.  As of writing this.  Chrome is the fastest most secure web browser available.  You can download it at http://google.com/chrome

3. Install Adblock into your Chrome web browser.  This program removes MOST adds from MOST websites.  Adds don’t usually infect your computer (but they can).  The biggest problem is they create adds to look like windows errors and get people to click on them.

4. Update JAVA every time.  JAVA is one of the most hacked programs on your computer.  And YES you need it.  If you don’t have JAVA many websites wont work correctly.

5. Update Adobe Flash, Acrobat every time.  This is the other most hacked programs on your computer.  And YES you need it.  FYI… Chrome web browser has Flash built in.  Chrome will update itself when needed.

6. Don’t install ANYTHING unless you know what it is.  All those icons that just randomly appear on your desktop didn’t install themselves.  Someone clicked on something and said yes please install this to my computer.

7. The old rule of thumb was to not open emails from people you don’t know.  This still holds true but with one other addition.  Think of it this way.  Dave and Jane know each other.  They email each other all the time.  Dave catches a virus on his computer.  The virus then looks at all Dave’s email contacts and sends them an email.  This is all done without Dave interacting with the computer or even knowing that it is happening.  Jane then gets an email from her good friend Dave.  She opens the email and there is a link to a website and it says “OMG this is the funniest thing ever” or “I just invested in this company and am going to make millions” or a million other things.  Since it’s from her good friend Dave she clicks on the link.  Now her computer is infected and the virus does the same thing to all of her email contacts.  So what do we do?  Never click on a link in an email… EVER…

8. More links to NEVER EVER click on.  The exact same thing happens on Facebook.  You get a post on your wall from your good friend Dave. “click here for a free $100 gift card to walmart”  Well heck it’s your friend Dave trying to hook you up with a great deal.  You click on it and now you are infected and your computer now posts a message on the walls of everyone you know on facebook.

9. Yet another attack hackers use.  When you open your web browser it opens to your homepage. (these are the correct tech terms) Let’s say it’s YAHOO.COM  All of a sudden one day you open Internet Explorer (even though I told you not to use it) and instead of YAHOO.COM it is going somewhere else??  What the heck happened??  Hackers have already tricked you into clicking on something and changing your homepage.  Now this site is going to pop up adds that look like errors.  You click on the “error” you see on your screen.  This gives the computer the permission it needs to start installing things.  The first thing you get is the “downloader” program.  This then starts to download and install what ever it was programmed to do.  Now you have all kinds of new icons on your desktop that you have “no idea” where they came from.  (Advanced System Care, MY PC Backup, PC Speed Up programs and many many more.)

The moral of the story here is almost all viruses are spread by tricking you into clicking on SOMETHING.  This is what they do for a living!  I cannot over state that enough.  Back from the time computers were created to about 10 years ago people made viruses to “mess” with people.  Now it is a Billion+ dollar a year industry.  People get paid from their virus in one way or another.  Plane and simple.  So this makes them learn new ways everyday to get people to click on their program.

Do not click on links in emails (even from friends) do not click on links on facebook (it’s not going to THAT funny even if it’s not a virus) do not click on links on the comments section on youtube. do not click on links any link at all unless you know where it is going to take you.

I also get many computers in with multiple anti-virus softwares installed.  Not only does this make your computer run terribly slow, possibly crashing the computer to where it will not boot up anymore, it also does not protect you any better than 1 anti-virus.